We’re excited about this great iniative for reusable food packaging and we hope you are too.
We encourage you to learm more by reading the FAQ’s below.
RETURNR BOWL FAQ’s
After reading the FAQ’s, If you have additional questions or feedback please complete the Feedback Form.
1. WHAT IS RETURNR?
Returnr is an environmental initiative, it’s an alternative to single use packaging. It’s free to use and only requires a $6.00 deposit. Hold on to your bowl and use it again and again. When you aren’t going to use it for a while, return it and get your deposit back. Easy.
2. HOW DOES IT WORK?
Currently we only offer Liv-eat Grill Bowls or MTO Salads to be served in a Returnr Bowl. All you need to do is ask the staff you would like a Returnr and leave a $6.00 security deposit.
Next time you are in, return with the washed Returnr bowl and ask to have your Grill Bowl or MTO Salad made in the Returnr to reduce single use packaging. Otherwise you can return your washed Returnr bowl, opt out and have your $6.00 returned to you
3. WHEN DO I NEED TO RETURN THE BOWL?
Anytime. You can return the bowl tomorrow, next week, or the week after or whenever it suits you.
4. WHO OWNS THE BOWL?
Returnr leases the bowl to Liv-eat, we then lease the bowl to you. The bowl is designed, manufactured and owned by Returnr. Returnr retain ownership throughout the whole life cycle of the bowl, including end of life.
5. WHAT IF FORGET MY BOWL?
You can take another bowl but will need to leave a $6.00 deposit each time you take a bowl.
6. WHAT IF I RETURN A DAMAGED BOWL?
We anticipate that bowls will be damaged from time to time. A damaged bowl does not void your $6 deposit return. Returnr will wear the cost of the damaged bowls and collect for recycling. The stainless-steel bowl inherently contains 75% recycled content which is just one of the many reasons stainless steel has been the chosen material. It can be recycled again.
7. WHAT LIV-EAT PRODUCTS ARE SUITABLE TO SERVE IN THE RETURNR BOWL?
The Returnr bowl is currently used for Grill Bowls and MTO Salads. The twin wall insulates the contents and allows hot or cold food to be served and carried comfortably. We are working on making Returnr bowls available for other Liv-eat products.
8. WHY A PAPER LID?
We wanted to create as little impact as possible in the creation and life cycle of Returnr. The paper lid is biodegradable, FSC certified, contains recycled content, unbleached, certified food safe and treated to be resistant to moisture and heat. Please note the paper lid is not fully sealed or spill proof.
9. WHAT ABOUT FOOD SAFETY?
There is no law that prevents the use of reusable containers for take away meals. Careful consideration has been given to the materials and design of Returnr bowls to ensure that they are as hygienic as possible, this includes the use of stainless steel; easy to hygienically clean to a hospital grade standard with boiling water or the use of a commercial dishwasher. We ask that you bring your bowl in washed to have that bowl refilled. Liv-eat will commercially clean returned Returnr bowls and reuse for future customers. When a bowl is returned it must be washed.
10. HOW CAN I GIVE FEEDBACK?
We would love to hear your feedback regarding the Returnr bowl. Please visit our feedback page to do so www.liveat.com.au/feedback/
RETURNR IN SUMMARY
Returnr is an environmental initiative, it’s an alternative to single use packaging. It’s free to use and requires only a deposit of $6.00 which you get back when you hand the bowl back. Hold on to the bowl and use it again and again. When you aren’t going to use it for a while give it back and get your money back. It really is that easy.